Call Capture 365

Legal

Privacy Policy

Last Updated: July 1, 2026  |  Call Capture 365 LLC  |  Governing Law: Oregon

This Privacy Policy describes how Call Capture 365 LLC ("we," "us," or "our") collects, uses, and protects information when you interact with our AI voice agent service or visit callcapture365.com. By using our services, you agree to the practices described in this policy.

1. Information We Collect

When callers contact businesses using our AI voice agent service, we may collect the following information during the call:

  • First and last name
  • Phone number
  • Email address
  • Business name
  • Reason for calling
  • Whether a callback was requested

We also collect standard website usage data such as IP addresses, browser type, and pages visited when you use our website.

2. How We Use Your Information

Information collected through our service is used to:

  • Deliver real-time call summaries and transcripts to business owners
  • Send follow-up SMS notifications to callers who request a callback or scheduling link
  • Create and manage contacts in CRM systems on behalf of our business clients
  • Improve the performance and accuracy of our AI voice agents
  • Respond to support requests and inquiries

3. SMS Communications

By providing your phone number during a call and verbally requesting a follow-up, scheduling link, or callback confirmation, you consent to receive a one-time SMS message from Call Capture 365 (833-794-0021).

Message and data rates may apply. You can opt out at any time by replying STOP to any message you receive from us. For help, reply HELP.

4. Data Sharing

We do not sell your personal information. We may share information with:

  • The business you called — to fulfill the purpose of your call
  • Service providers — including Twilio (SMS), Google (Calendar, Gmail), HubSpot (CRM), and VAPI (voice AI) — solely to deliver our services

All third-party providers are contractually required to protect